Return & Refund Policy
Meta Description: The General Returns Policy applies to all Nosso Apparel Store Products. Nosso Apparel provides you with the easy option of returning and refunds if you are not satisfied with your order.
In the highly unlikely event that you are not entirely satisfied with your purchase, we’re here to help.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.
For the purposes of this Return and Refund Policy:
- Company referred to Nosso Apparel LLC (“Company,” “We,” “Us,” or “Our” in this Agreement).
- Goods refer to the items.
- Orders mean a request by you to purchase Goods from Us.
- Service refers to the online ecommerce store.
- Website refers to Nosso Apparel, accessible from https://nossoapparel.com/.
- You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Returns
You have seven (14) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: Sales@NossoApparel.com
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
- EMAIL ADDRESS: Sales@NossoApparel.com
- ADDRESS: 3469 W Boynton Beach Blvd, Suite 2 PMB 1077 , Boynton Beach, FL 33436-4639, United States
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Contact Us
If you have any questions on how to return your item to us please do not hesitate to contact us.
EMAIL ADDRESS: Sales@NossoApparel.com
ADDRESS: 3469 W Boynton Beach Blvd,
Suite 2 PMB 1077,
Boynton Beach,
FL 33436-4639
United States